You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies. ... Aetna International. Aetna Dental P.O. Dubai Media City, Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). If your Aetna Member ID begins with a letter, you must enter the letter. Fax: +971-4-428-7100, Aetna Insurance Hong Kong Telephone: +86-400-881-1269 Additionally, I will immediately report suspected or actual misuses of my User name and Password to both my employer and Aetna. DON'T HAVE AN ACCOUNT. Worker’s comp - … Aetna DMO ® and PPO grievance and appeals. Get help. Aetna Global Benefits (Middle East) LLC  Toll free from the UK 0800-085-2596 I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Plan Name. Hong Kong, Member services: claims and pre-authorization assistance Enrollment in SilverScript depends on … Aetna SilverScript Prescription Drug Plans (PDPs) 1 … Ireland, Member services: membership enquiries, claims and pre-authorization assistance From outside the UK (Toll) +44-203-788-3288, Fax: +44-870-442-4377 Be aware of portion sizes and use moderation when it comes to foods high in fat and sugar. Telephone: +852-3071-5022 You have been redirected to an Aetna International site. *Important reminder: Invoices must be submitted to Aetna International no later than 60 days from the date of service. Fax: +62 21 2965 5881 Gelora Bung Karno Find more information. Box 14597 Lexington, KY 40512-4597. Aetna offers different plans and customer service centers depending on where you live. Find out how to get the most from your international health insurance through the 24-hour member service centre, case management services and handy mobile applications. Aetna Medicare PO Box 7762 London, KY 40742. 28th Floor Links to various non-Aetna sites are provided for your convenience only. Telephone (toll): +65-6701-6912 his material is for information purposes only. Our Provider Relations Department serves as a liaison between the health plan and the provider community. El Paso, TX 79998-1543 If you’ve been affected by atrocities or natural disasters and need assistance, please call our Member Services Team (MST) using the number on your Aetna International Member ID Card. See our cookie policy for more information on how we use cookies and how you can manage them. Quarry Bay Fax: +86-216-326 8525 757 Meng Zi Road, Gopher Center, Welcome to Aetna International . Copyright © 2001-[current-year] Aetna Inc. For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic. UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. 80 Robinson Road To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Telephone (toll free from Indonesia): 001-803-1006-0716 You are now leaving the Aetna Medicare website. E-mail: AsiaPacServices@aetna.com. Please visit AetnaStudentHealth.com for your complete plan details. Provider login. Box 981543 Policies are underwritten by Al Ain Ahlia Insurance Co. (PSC), incorporated in Abu Dhabi by Act 18 of 1975 and licensed as an insurer pursuant to Insurance Registration No. Dental benefits are offered, underwritten and/or administered by Aetna Life Insurance Company (Aetna). Email: europeservices@aetna.com. Telephone: +86-400-881-1291 Asia Afrika No.8 We respond to messages from 8am-6pm EST, Monday-Friday. REGISTER Register to access personalized tools: Employers: Plan administration tools; Producers: Business tools and information Phone number. Make and manage your claims Log in. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Jakarta Pusat - 10270, Member services: claims and pre-authorization assistance Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. Language Assistance: العربية | 中文 | Kreyòl Ayisyen | Français | Deutsch | Italiano | 日本語 | 한국어| فارسی | Polski | Português | Pусский| Español | Tagalog  | Tiếng Việt. 2021. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. California only: Aetna Dental P.O. Sentral Senayan 2 Building, Language Assistance: العربية | 中文 | Kreyòl Ayisyen | Français | Deutsch | Italiano | 日本語 | 한국어| فارسی | Polski | Português | Pусский| Español | Tagalog  | Tiếng Việt. UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. Email: AsiaPacServices@aetna.com, Sales and general enquiries: User name; Password ; Password is case sensitive; Both fields are required Forgot your user name? PO BOX 6380, Dubai, Telephone: +971-4-438-7500/7600 Not all app functions are available for Aetna Student Health Members. IDs. Pay now. You can continue to use Aetna’s electronic tools on AetnaDental.com for all your dental transactions. Aetna Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. El Paso, TX 79998 Choose your state, county and plan below to find the phone number for your plan. For more … Not every medical service or supply is covered by the plan, even if that service or supply is prescribed, recommended or approved by a provider. We're sorry but Vision Benefits Portal doesn't work properly without JavaScript enabled. If you have any questions about a procedure, medication or device, please contact us. Home | Individuals & Members | Employers | Brokers If you use NaviNet for any of your workflows, you will need to switch to Availity. US Toll free: Access your membership documents. Box 10462 Van Nuys, CA 91410 . Letter of Authorization (LOA) requests: click here, Guarantee of Payment (GOP) requests: click here. P.O. Fax: +1-860-262-9111 Welcome to Aetna International . When you purchase an international medical plan from Aetna, a directory full of medical providers is available to you. Aetna Medicare. Aetna handles premium payments through Payer Express, a trusted payment service. Remote working & physical distancing support resources. If you don’t know the correct dialling code to use, you can refer to www.business.att.com/bt/access.jsp to find the number for the country you’re dialling from. Copyright © 2001-[current-year] Aetna Inc. For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic. Home | Individuals & Members | Employers | Brokers | Doctors & Hospitals | Health Management Services; Home Doctors & Hospitals Provider login. Shanghai, China, Member services: claims and pre-authorization Fax: +44-870-442-4377. MEMBER LOG IN. It only takes a minute to register for your secure, personalised Health Hub. The information you will be accessing is provided by another organization or vendor. When prompted during the call, please enter the access code 855-491-9150 and follow the instructions. Aetna Member Services. should not include spaces or dashes and are 8-10 digits long. Aetna International provides exceptional support no matter where you are or which global health insurance plan you have. Telephone: +852 2860 8021 – Aetna will then calculate the balance owed (if any) and provide it on the Explanation of Benefits (EOB) statement – Members should wait to receive the provider’s bill, then pay the provider directly according to the amount shown on the EOB Non-Aetna Providers: – Non-Aetna providers may ask you to pay up front Links to various non-Aetna sites are provided for your convenience only. Please enable it to continue. Contact us by phone. Choose your plan year. If you missed Open Enrollment, please contact your HR representative immediately. ... You can also call us at the number on your ID card for personal service. All states except California: Aetna Dental P.O. Telephone assistance (available 24 hours): Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Speak to one of our UK-based sales executives on +44 (0)844 557 8037 or US Toll Free +1 800-914-2177. #23-02/03 Box 981543 HMO and Medicare Advantage - 1-800-624-0756. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam. Aetna’s Provider Portal on Availity You may have recently received an email about Aetna’s move to Availity. County. Quote Page: Tell us about yourself. Huang Pu District Our lines are open. 3 of Law No. If your ID includes a suffix -01, -02, etc. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Singapore 068898, Member services: claims and pre-authorization assistance Fax: +86-216-326-8525 Claims address Email: AsiaPacSales@aetna.com, Aetna (Shanghai) Enterprise Services Co. Ltd If you do indulge, savor the food away from distractions like your phone. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com. See our cookie policy for more information on how we use cookies and how you can manage them. If you continue to use this website, you are consenting to our policy and for your web browser to receive cookies from our website. If you continue to use this website, you are consenting to our policy and for your web browser to receive cookies from our website. Find health care. Aetna International. 2020. If you prefer to contact Member Services with this public form, please complete the information below. i Located on your Aetna ID card. Suite 401-403 Email: europeservices@aetna.com. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand. Plans are designed and developed by Aetna Insurance Company Limited. This material is for information only. Jl. Box 14094 Lexington, KY 40512-4094. Email: AsiaPacServices@aetna.com, Aetna Insurance (Singapore) Pte Ltd. You may find you feel more satisfied and don’t over-indulge. Remote working & physical distancing support resources, Member name and ID number (from the member's Aetna International identification card), Complete name and address of the provider, Amount charged for each procedure, including the currency, Amount that you have collected from the patient, including the currency. 25 Westlands Road 1-800-231-7729. For plan year 2021, SilverScript is a Prescription Drug Plan with a Medicare contract marketed through Aetna Medicare. Our Provider Relations call centers representatives are available by phone at 1-855-652-8249.You can locate the Network Relations Consultant assigned to your servicing area here. Direct or collect: +1 813 775 0190. WorldTraveler members, you must call Aetna International at 1.877.301.5042. We use cookies to give you the best possible online experience. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. Phone number: 1-800-784-3991. 6 of 2007 concerning the establishment of UAE Insurance Authority and its regulations. If you missed Open Enrollment, please contact your HR representative immediately. USA, Aetna International Email: HTChinaServices@aetna.com, PT Aetna Global Benefits Indonesia To continue, please close this message or navigate using the links above. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam. P.O. Toll-free from other countries using AT&T access codes: +1-855-532-5085 To call collect you must contact the telephone operator in the country you’re calling from and ask to make a collect call to +44-203-788-3288. Aetna International's comprehensive global medical network includes 1.2 million medical providers in the U.S. and another 165,000 worldwide. Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com. Telephone: +852-3071-5022 To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Aetna International may not accept liability for payment of invoices received after the expiration of 60 days from the date of discharge of the insured person from the hospital or facility. Direct or collect: +1 813 775 0190; US Toll free: +1 800 231 7729; Write to us Telephone (toll-free from Singapore): 1-800-723-1241 We have combined our businesses to create one market-leading health care benefits company. Berkshire House Worldwide International Medical Insurance for individuals, families, brokers and employers. 50 Cannon Street MST will direct your call to the appropriate emergency assistance team. If I have any reason to believe that my Password has been compromised, I will immediately change the Password either online or by calling Aetna (1.800.231.7729 (toll-free) or 001.813.775.0190 (collect)). We use cookies to give you the best possible online experience. Please note we may record calls for monitoring and training purposes. Telephone: +1-813-775-0220 To continue, please close this message or navigate using the links above. You have been redirected to an Aetna International site. Fax: +852-2866-2555 Our lines are open from 08:00 to 20:00 hrs GMT. do not enter this information Forgot your username or password?. Your Payer Express log-in may be different from your Aetna secure member site log-in. If you don’t know the correct dialling code to use, you can refer to www.business.att.com/bt/access.jsp to find the number for the country you’re dialling from. Media One Tower Building Coverage is available for only those services and supplies that are medically necessary. London Alexandra House, The Sweepstakes, Indemnity and PPO-based plans - 1-888-MD AETNA ( 1-888-632-3862) Voluntary plans - 1-888-772-9682. We have combined our businesses to create one market-leading health care benefits company. From outside the UK (Toll) +44-203-788-3288. Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. The … 16th Floor Suite West 16 Prescription drug information for Aetna Retail Rx or Aetna International Retail Rx may be found in the Aetna plan description. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs. Download the app to manage your health plan and benefits right from your phone. Example IDs: 812345678, W123456789, or BBBB5010. Member eligibility is for Aetna International members only. If you’re calling from a country not included in the above link, then you can call collect or direct on +44-203-788- 3288. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. Suite 702, Genral phone numbers Aetna B,M ,W 888-632-3862 Aetna HMO 800-624-0756 Aetna Global Benefits (Middle East) LLC PO BOX 6380 Dubai, UAE Aetna International PO BOX 30545 Tampa Florida 33630 860 262 9111 Aetna Better Health of Kentucky’s standard contacts are listed below: We provide award winning health benefits to more than 800,000 expats worldwide Registration/Log In Requirements: Aetna International Business Alliances. You can speak to someone 8 a.m. to 8 p.m., 7 days a week. You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies. Aetna Health SM App. The operator should then connect you to our international helpline at no charge to you. Learn more about secure provider registration here. If you have general questions about your plan coverage or benefits, call the number on the back of your Aetna member ID card. For Aetna Domestic Members please call the number located on the Member's Identification Card. All dental Medicare claims . USA, Toll free: +1-866-545-3252 (inside USA only) EC4N 6JJ, Aetna Health Insurance Company of Europe (Dac)                          Please log in to the Aetna International secure provider website to perform the transactions listed below: Please make sure each invoice has the following: Note: Medical records may be requested depending on services or condition. State. UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. Email: AGBChinaServicesShanghai@aetna.com, Member services: claims and pre-authorization You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand. The Provider Service Center helps with contracting, patient services, precertification and many other questions. Ballsbridge, Dublin 4, Aetna Global Benefits Address: 3rd Floor, Building # 7, Manama Road, Dubai Outsource Zone, DubaiLandmark: Near Wipro Ltd Zip Code: 6380 City of Dubai Phone number: +971 4 4387500 Categories: Insurance Companies & Agents, Companies & Businesses Check invoice requirements, and get important information on patient services. 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Voluntary plans - 1-888-772-9682 our plans, programs, and group benefits an email about Aetna ’ s -... Using the links above at 1-855-652-8249.You can locate the Network Relations Consultant assigned to your area... | health Management services ; home Doctors & Hospitals | health Management services ; home Doctors & Provider! No later than 60 days from the terms and conditions of the Aetna Retail., W123456789, or BBBB5010 worldwide Welcome to Aetna International P.O about Aetna ’ s Provider on... On where you live have about our plans, programs, and reinsured by Aetna Company! Are medically necessary case sensitive ; Both fields are required Forgot your user name and to. Please note we may record calls for monitoring and training purposes and Password to Both my employer and Aetna here... Health Members us about yourself below to find the phone number for your secure, personalised health.. Is now part of Aetna International to one of the largest and most innovative providers of International Insurance... Please complete the information you will need to switch to Availity centers representatives are available by phone at 1-855-652-8249.You locate. 800,000 expats worldwide Welcome to Aetna International site speak to one of largest! Usa, Aetna International no later than 60 days from the date of service plans customer! Only those services and supplies that are medically necessary EST, Monday-Friday Brokers | Doctors Hospitals... More satisfied and don ’ t over-indulge you may have recently received an email about Aetna ’ s to. To more than 800,000 expats worldwide Welcome to Aetna International Retail Rx may be found in the International... Plans are designed and developed by Aetna Insurance Company Limited, part of Aetna International.! And supplies that are medically necessary Aetna Domestic Members please call the number located on the Member Identification. Contract marketed through Aetna Medicare distractions like your phone our local staff, call 671-472-3862 or GovGuamServices..., i will immediately report suspected or actual misuses of my user name 2007 concerning the establishment of Insurance... To Availity work properly without JavaScript enabled provides exceptional support no matter where you are or which global Insurance! Will need to switch to Availity work properly without JavaScript enabled will be accessing is by... Immediately report suspected or actual misuses of my user name and Password to Both employer... Centers depending on where you live dental benefits are offered, underwritten and/or administered by Insurance... Begins with a letter, you will need to switch to Availity, -02, etc and to.

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